Value-Added Support Services

  • Dedicated Account Management Team
    You will receive access to your dedicated account management team who will always be available to you via phone and email, 24x7x365.

  • User Code Administration
    The UAS Central Station professionals can add, delete, modify and track user codes, 24x7x365.

  • Remote Downloading Administration
    UAS can provide diagnostic troubleshooting through bypassing open zone(s) and modifying programming features as your system’s needs change. The UAS Central Station can maintain the integrity of your system until onsite service can be provided.

  • New Construction
    By working closely with your general contractors or project managers, UAS can effectively coordinate installation schedules to help implement your integrated security systems in a timely manner.

  • Architectural CAD Drawings
    The UAS CAD Department provides CAD (Computer Assisted Design) Drawings to help meet AHJ (Authority Having Jurisdiction) requirements. By illustrating where the UAS integrated security alarm devices (i.e., access control systems, CCTV, fire alarm systems, intrusion alarm systems, and RAVEN) will be located in your environment, we can assist you in the plan submission and jurisdictional approval processes. This helps serve the needs of our client, their architect, their construction team and the governing municipalities.

  • Supervised Opening and Closing Activity
    Each month, UAS will email you a report documenting the date and time of the openings and closings your location(s), listed by individual employees.

  • Late to Close Feature
    If your location closes without the alarm being set, the UAS Central Station contacts your designated emergency list representative to provide you with a reminder to arm your system.

  • Remote Alarm System Arming
    With prior customer approval, UAS can remotely arm your system if it has not been done manually by one of your employees. Your location never needs to go unprotected.

  • Alarm Permits
    Since State, Local and Municipal Authorities often have many different licensing requirements, UAS endeavors to provide all necessary permits, saving you time and aggravation in this frustrating and arduous task.

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