Vienna, VA, and Broomall, PA, July 27, 2004 - The Central Station Alarm Association ("CSAA") is pleased to announce that Universal Atlantic Systems ("UAS") of Broomall, Pennsylvania has achieved the prestigious CSAA Five Diamond Certification.
This Certification testifies that 100% of the UAS Central Station operators have achieved proficiency and certification by passing either the CSAA Central Station Operator Training Course Level I or the equivalent SIA/APCO (Security Industry Association/Association of Public Communication Officials) course. These courses cover virtually all phases of Central Station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between the residential and business properties and the law enforcement, fire and emergency services in local areas.
"We are honored to be awarded the Central Station Alarm Association's Five Diamond Central Station Certification," said Scott R. Elkins, President of UAS. "I am proud that the UAS team has achieved this milestone, and I think that this CSAA certification is part of the value-added services which UAS strives to provide to all of its customers, locally, regionally and nationally," continued Elkins.
"Once again, Scott Elkins and the UAS team have shown their commitment to be one of the industry's key leaders," said Richard L. Sampson, President of Central Station Alarm Association. "We are proud to award UAS the prestigious Five Diamond Central Station Certification from the CSAA," continued Sampson.
In order to achieve the Five Diamond Certification, each and every Central Station operator must have passed the CSAA course and demonstrated:
- Proficiency in alarm verification, which helps reduce false alarms;
- Proficiency in communications with the Public Service Answering Points, such as the Emergency 911 centers;
- Knowledge of electronic communications equipment;
- An understanding the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others; and
- Proficiency in the area of emergency preparedness under a wide scenario of possibilities.
In addition, UAS earned the Five Diamond certification since it demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to 100% quality operator training.
There are approximately 2,700 Central Stations in the United States, which communicate and interact with the law enforcement, fire and emergency services agencies. Of this group, fewer than one hundred Central Stations have achieved the Five Diamond Certified status.
Headquartered in suburban Philadelphia, UAS is a national provider of integrated security services. UAS protects over $10 Billion in commercial assets for a diverse client base including: Food Service Providers, Convenience Stores and Retailers. Since its founding in 1972, UAS has provided various services to its clients including: Comprehensive Security Analyses, Intrusion Alarm Systems, UL Certified Fire Alarm Systems, Closed Circuit Television Systems, Monitored Access Control Systems and Environmental Monitoring Systems.
About The Central Station Alarm Association
The Central Station Alarm Association ("CSAA") is a 54 year-old non-profit trade association that represents the major burglar and fire alarm central monitoring stations. CSAA is located in Vienna, Virginia, outside of Washington, D.C.